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You must be registered for Two-Step Identity Verification (Microsoft MFA) before using the Self-Service Password Reset (SSPR) Service. Please follow this link to register: mfa.orlandohealth.com
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When changing your password, make sure it adheres to Orlando Health's Password Requirements

If your password doesn't meet the requirements, an error message stating "Your password is easily guessable..." or "Your password doesn't meet your organization's password requirements" will be displayed during password change.

If you are having trouble creating a password, you can use this guide:

If you need assistance with these options please call the Service Desk at 321-841-7378 or the Physician hotline at 321-842-7000.

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